Transformation
Business Recovery, Transformation and Growth Agreement
This microsite is a ‘one stop shop’ for all the resources you need in relation to the changes we are making to the business using the Business Recovery, Transformation and Growth Agreement agreed with the CWU.
Business Recovery, Transformation and Growth Agreement
For information on transformation projects happening in Operations click here.
Extending the Network Window is about creating a network capacity for future parcel growth, reducing our carbon footprint and at a cost that is sustainable for Royal Mail going forward. This means using our road and rail network.
Moving to road and rail is slower and it takes longer to move our products from some parts of the country to another. Therefore, Mail Centres, RDC's and Delivery Offices need to change start and finish times to take account of the longer travel time.
Video - What is the Network Window and why do we need to change it?
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On Monday 17 June 24, both national and local workplans will be changed following the go live of the new Network Window across our operations.
Operational units will brief and display their new workplans so that we all understand where we fit in to help better serve our customers.
Watch this short video of Alistair Cochrane's message to everyone involved in this important change
Watch this video to see The Part We All Play in the National Workplan
Seasonal Variation aims to better align our scheduled hours in different blocks of the year to the typical workload in those periods.
The approach will also support the Universal Service Obligation and ability to meet quality of service targets against varying levels of workload over the year. The approach is based on a mutual interest approach and will aim to maintain job security and secure terms and conditions for employees.
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We provide industry-leading arrangements for managing sick absences.
While we want to look after our people who need to be away from work to manage their health, sick absence costs us more than £250 million a year. It is three times higher than the national average (source: ONS, 2022).
This is not sustainable and these changes will aim to improve attendance among the minority of colleagues who are regularly absent from work and, as a result, reduce the burden on those with an amazing attendance record.
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As Royal Mail continues to transform it is important that our Fleet Workshop network is set up to support the wider changes across the business.
To be able to compete and meet customer demands, we need to ensure staff availability to cover weekend requirements and have a remuneration structure that is competitive in the wider marketplace.
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You can find archive information here >>
Health and wellbeing resources
We know lots of things can lead to feelings of stress and anxiety and taking time out to talk to someone can make all the difference.
Remember support is available and it’s completely independent and confidential. Everyone has access to Help@hand giving you online GP, physiotherapy, Employee Assistance Programme and second medical opinion services. And you can now also access unlimited mental health consultations for you and your partner, a personalised 360 Wellbeing score which unlocks 1:1 lifestyle coaching, nutrition and personal training support.
- Go to the App Store or Google Play and search Help@hand. Download the app.
- Open the app and register using your Pin: 164003
- Enter your details
Whatever is going on in your life, the fully confidential and independent Employee Assistance Programme is available for you 24/7 (0345 266 5060). Whether you need to speak to someone in the moment, access counselling support, or something else, instant support across all areas of wellbeing including physical health, mental health, financial wellbeing as well as practical home and work issues are available.
The earlier you access support, the quicker you can start to feel better.
Looking after your own health and wellbeing, and seeking support when you need it is so key to looking after your health and many people who do seek support often say that they wish they had done so sooner.
Whether it’s for your mind, body or something going on in your life, use Your Wellbeing Hub to help you access information, support services and guidance.
The Your Wellbeing Hub for employees is accessible via the RM People App using the Your Wellbeing tile or by visiting myroyalmail.com/YourWellbeing.
News and latest communications
For a chronological list of communications please link here >>