Cookies and privacy policy

Cookies are small text files stored in your computer browser when you access most websites on the internet.

www.myroyailmail.com (this Website) uses cookies in order to make this Website easier to use, to support the provision of relevant information and functionality to you, as well as to provide us with information about how this Website is used so that we can make sure it is as up to date, relevant and error free as we can. Further information about the types of cookies that are used on this Website is set out below.

By continuing to use this Website you agree to the use of cookies. You can choose to manage the cookies we use on this Website through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit www.allaboutcookies.org. Please note that certain cookies may be set as soon as you visit this Website, but you can remove them using your browser settings.

Please note that preventing cookies is likely to impact the functionality or performance of this Website, or prevent you from using certain services provided through it. If you choose to do so, we cannot guarantee access to the services provided through this Website or be sure how this Website will perform during your visit. Doing so will also affect our ability to update this Website to cater for user preferences and improve its performance.

The types of cookies we currently use on this Website are set out below.  The cookie categories are based on the category definitions contained in the International Chamber of Commerce UK Cookie guide.

Cookie Category

Details

Strictly necessary

Strictly necessary cookies are essential to enable you to move around this Website and use its features and/or services. These cookies allow this Website to provide services at the request of users.

This Website use strictly necessary cookies to:

  • [Identify you as being logged in to this Website]

  • [For load balancing (balancing the traffic across multiple servers)]

  • [Remember the goods and services you ordered when you get to the checkout page]

  • [Remember things like information you've entered on order forms when you navigate to different pages during your session on this Website]

  • [Remember things like service selections you have made which are essential for us to provide you with services you have requested]

  • [Make sure you connect to the right service on our website when we make any changes to the way the website works]

Performance

Performance cookies allow us to update this Website to cater for Website user preferences and improve performance. They collect information about how this Website is used, e.g. which pages users visit most often and where error messages are delivered. (These cookies don’t collect information that identifies individuals. All information is aggregated and therefore anonymous])

This Website use performance cookies to:

  • [Provide statistics on how this Website is used (including selections that you have made and goods and services that you have viewed, during your use of this Website)]

  • [Gather non-user specific technical data regarding usage of this Website and provide statistics on how our website is used]

  • [See how effective our adverts are (we don't use this information to target adverts to you when you visit other websites)]

  • [Provide and track the effectiveness of videos embedded into the Website]

  • [Track Website user activity in respect of affiliate links (including recording purchases or registrations performed through links from affiliated sites) and report such activity to our affiliates (for payment purposes and to allow them to improve their websites).]

  • [Provide feedback to partners that one of our visitors also visited their website. This can include details of any products bought. This lets our partners improve their website, but we don't allow our partners to reuse this information for further advertising]

  • [Help us improve the website by measuring any errors that occur]

  • Test different designs of our website]

Functional

Functional cookies allow this Website to remember choices you make, e.g. (your user name, log in details and language preferences) and any customisations you make to Website pages during your visit. They are necessary to provide features and services specific to individual users.

This Website use functional cookies to:

  • [Identify you as having consented to use of cookies by this Website]

  • [Remember settings you've applied such as layout, text size, preferences and colours]

  • [Remember if we've already asked you if you want to fill in a survey]

  • [Provide proactive live chat sessions to offer you support]

  • [Show you when you're logged in to the website]

  • [Publish relevant (non-user specific) content based on subscriptions to services and frequency of Website use]

  • [Where selected by a user, provide enhanced log-in functionality (keeping users logged in despite navigating away from the Website)]

  • [Share information with partners to provide a service on our website. The information shared is only to be used to provide the service, product or function and not for any other purpose]

myroyalmail.com – Cookies Audit 

This document lists the cookies that are set on the myroyalmail website and are classified based on the ICO cookie classification as outlined above.

CMS Cookies 

Classification: Strictly necessary

These cookies are set by Drupal and are session cookies that are used to link a user to a session and determine if the users browser supports javascript. Both cookies expire at the end of the session.

Name

Expires

The session ID

Immediately

has_js

End of session

adaptive_image

End of session

Google Analytics

Classification: Performance

The following four cookies are set by google analytics to track visits to the site. 

Name

Expires

__utma

Now + 2 years

__utmb

Now + 30 minutes

__utmc

End of session

__utmz

Now + 6 months

Privacy policy: http://www.google.com/policies/privacy/ads/

Add This

Classification: Performance

These cookies are set by the “Add This” toolbar and are used by the sharing toolbar.

Name

Expires

psc

Now +2 years

uid

Now +2 years

uit

Now +1 day

uvc

Now +2 years

__atuvc

Now +2 years

Privacy policy:  http://www.addthis.com/privacy/privacy-policy/

Facebook

Classification: Performance

The following cookies are set from the facebook like button.

Name

Expires

act

end of session

c_user

end of session

csm

end of session

datr

Now + 2 years

fr

Now + 2 days

p

end of session

presence

end of session

s

end of session

sub

end of session

xs

end of session

Privacy policy: http://www.facebook.com/about/privacy/other

Google +1

Classification: Performance

The following cookies are set from the google +1 button.

Name

Expires

NID

Now + 1 year

PREF

Now + 2 years

Privacy policy: http://www.google.com/policies/privacy/

Twitter

Classification: Performance

The following cookies are set from the twitter share button.

Name

Expires

__utma

Now + 2 years

__utmb

Now + 1 year

__utmc

End Of Session

__utmz

Now + 1 years

_twitter_sess

End Of Session

auth_token

End Of Session

guest_id

Now + 2 years

k

Now + 1 week

remember_checked

Now + 20 years

secure_session

End Of Session

twid

End Of Session

twll

Now + 10 years

h

Now + 1 year

js

Now + 2 days

lang

End Of Session

original_referer

End Of Session