Attendance and sick pay

Latest updates

Joint Statement with CWU - 28/05/2024
Managers' update on sick pay changes - 06/02/2024
Our new occupational health provider - 02/10/2023
Managers' update on exceptions - 29/10/2023
Managers' update from Zareena Brown on agreed approach to implementing changes to sick pay, the attendance standards and procedure - 21/08/2023
Managers' update on attendance standards changes - 13/07/2023

Key documents

Sick pay

Sick pay guidance
- Click here for employees who joined the business before 31/10/2022, or
- Click here for employees who joined on or after 31/10/2022
Sick pay exceptions guide
Sick pay changes factsheet
Sick pay FAQs
Sick pay changes briefing document - 06/02/2024
Royal Mail and CWU Joint Statements
- Sick pay changes joint statement - 08/02/2024
- Sick pay changes joint statement - 06/02/2024
- Sick pay changes joint statement - 21/08/2023
Recording Absence Accurately Guidance

Attendance standards

Leaving the business due to ill health

Please refer to the Attendance Procedure for guidance on leaving the business due to ill health.

Why we needed to change