18 October 2019
myroyalmail is updated daily

Contacts

Key contacts

Address change: Employees with PSP access can change their own addresses; however, employees without PSP access can request this change through their line manager.
Bullying & harassment helpline: 0800 587 4777
Capita RMSPS (Royal Mail Statutory Pensions): enquiries@rmsps.co.uk or 03330 222 0078
Childcare Vouchers: 0345 6060603 or live chat via mybundleplus.myroyalmail.com  
Charity fundraising support: 0151 284 1221 or royalmail@charitiestrust.org
Cycle to Work and My Bundle Plus benefits: 0345 6060603 or live chat via mybundleplus.myroyalmail.com  
Disability helpline: 0800 028 6142 or disability.helpline@royalmail.com
Employee references: thirdpartyenquiries@royalmail.com
Feeling First Class: www.feelingfirstclass.co.uk (Passcode: FFC1)
First Class Support: Free colleague assistance service 0800 688 8777 www.rmgfirstclasssupport.co.uk
Group Legal and Compliance helpline: 0207 449 8302

HRSC complaints: 

HRSC Complaints
4th Floor
Royal Mail Sheffield
Pond Street
Sheffield
S98 6HR

Human Resources: Royal Mail business units: Postline 5456 7100 or 0345 606 0603/0114 241 889
Internal vacancies: www.myroyalmail.com > Me at Work >Careers > Current Vacancies
Just Say it: Questions/ideas to Group CEO, Rico Back: justsayit@royalmail.com or write to Freepost Just Say It
Lifestyle discounts customer care team: 0845 272 8720
Long service award: 0845 266 9635 or Bravo@p-mm.co.uk
myroyalmail.com login support: myroyalmail@royalmail.com
Pay: Speak to your line manager in the first instance, if not resolved by your line manager, call 0345 606 0603
POOBI: www.poobi.org
Property & Facilities helpdesk: 0844 800 9191
PSP: PSP & Success Factors: Complete the ‘My HR Help’ form on PSP or call 0345 606 0603
Rowland Hill Fund: 0345 600 4586 or Rowland.hill.fund@royalmail.com
Royal Mail on-site gyms: www.royalmailfitness.co.uk
RMPP (Royal Mail Pension Plan): pensions.helpline@royalmail.com or 01142 914 545 / 0345 603 0043
RMDCP Pensions helpline: 0800 092 8263
Scam mail helpline: 0800 0113 466 or scam.mail@royalmail.com
Security helpdesk: 0207 239 6655 or Text: SEC and your message to 88771 or securityhelpdesk@royalmail.com  
Speak Up (Whistleblowing) confidential helpline: 0800 097 1131 or www.intouchfeedback.com/royalmail
Springboard: hrsctrainingdelivery@royalmail.com
Success Factors: Success Factors password reset: Your username is always your pay number. Your line manager can add your personal email address to your SuccessFactors account, this allows you to reset your password.
Uniform contacts:

Watch & Win: PO Box 33, Ross-on-Wye, HR9 9WA or Freephone 0800 032 1144 or watch&win@royalmail.com