If you are a current Royal Mail employee and you are having problems logging on to myroyalmail, please try resetting your password - go to 'Log in', click 'Forgotten your password?' and follow the instructions.
Childcare vouchers: 0345 6060603 or live chat via mybundleplus.myroyalmail.com
'Cycle to Work' and My Bundle Plus benefits: 0345 6060603 or live chat via mybundleplus.myroyalmail.com
Lifestyle discounts customer care team: 0845 272 8720
Visit mybundleplus.myroyalmail.com to access your My Bundle Plus account. Connected users can also access My Bundle Plus via PSP. You will need to register the first time you visit.
If you are already enrolled in My Bundle benefits, there have been no change to your benefits. You simply need to register at My Bundle Plus to view and manage them.
If you have any questions, queries or feedback, you can contact the My Bundle Plus 24/7 Helpdesk via live chat (visit mybundleplus.myroyalmail.com) or by calling 0345 6060603.
Employees with PSP access can change their own addresses; however, employees without PSP access can request this change through their line manager.
0207 449 8302
- Bullying & harassment helpline: 0800 587 4777
- Disability helpline: 0800 028 6142 or firstname.lastname@example.org
- Feeling First Class: www.feelingfirstclass.co.uk (Passcode: FFC1)
- First Class Support: Free colleague assistance service 0345 266 5060 www.rmgfirstclasssupport.co.uk
- Rowland Hill Fund: 0345 600 4586 or Rowland.email@example.com
- Royal Mail on-site gyms: www.royalmailfitness.co.uk
0345 606 0603
Questions/ideas to Group CEO: firstname.lastname@example.org or write to Freepost Just Say It
Please call 0845 266 9635 or email Bravo@p-mm.co.uk
If you are a current Royal Mail employee and you are having problems logging in/accessing your Myroyalmail account, please try resetting your password - go to 'Log in', click 'Forgotten your password?' and follow the instructions.
If this does not resolve your issues please email email@example.com
0333 005 0312
Royal Mail Pension Plan (Section A/B & C) enquiries
0114 241 4545
Pensions Service Centre
PO Box 5863
Please quote full name, date of birth and either National Insurance number or Pension Plan number.
Royal Mail Defined Contribution Plan (RMDCP) enquiries
Information on the plan can be found on the Trustees’ website.
For enquiries, please contact the plan administrators Scottish Widows (formerly Zurich Assurance Limited (‘Zurich’):
0800 092 8263
Scottish Widows Royal Mail Service Team
PO Box 1073
Please quote full name, date of birth and either National Insurance number or unique identifier number (allocated when you start contributing to the plan).
Group Life Assurance Scheme enquiries
0114 241 4545
Royal Mail HR Services
Please quote full name, date of birth and either National Insurance number or payroll number in any correspondence.
Capita RMSPS (Royal Mail Statutory Pensions):
firstname.lastname@example.org or 03330 222 0078
0800 0113 466 or email@example.com
0207 239 6655 or Text: SEC and your message to 88771 or firstname.lastname@example.org
Employee shares questions should be asked via 0800 012 12 13
0800 097 1131 or www.intouchfeedback.com/royalmail
You can access a wide range of learning opportunities by logging into SuccessFactors Learning – simply click here to login here.
Instructions for logging in
Username: Use your pay number
Password: If you're logging in for the first time, please input your National Insurance Number. If you've logged in before, it will be the password you've set previously.
Select Home > Learning
If you are unable to log-on to SuccessFactors, please contact HR Service Centre on 0345 6060603.
PO Box 33, Ross-on-Wye, HR9 9WA or Freephone 0800 032 1144 or email@example.com