Robin by Workvivo

Robin is our new employee app and the front door to everything you need working at Royal Mail, as well as a new home for the People App. Use this page for resources and information to help Robin take flight.

Select here to follow our four-step guide to get online. 

Select here to follow our four-step guide to get online if you typically use a Royal Mail or Parcelforce email at work.

  • For content queries: Royal Mail Communications via rmcommunications@royalmail.com
  • IT support - for login issues or other Robin-related technical questions: Call 0345 608 2555 
  • For any HR-related queries, not related to issues with logging in to Robin: MyHR on 0345 606 0603 or email MyHR@royalmail.com

Select here to access our FAQs.

Select here to read the Robin, powered by Workvivo, Terms of Use. You will be asked to accept these once you log in to the platform to enable use. You can also watch this video to further your understanding of what is expected of you when using Robin.

Select here for a quick and handy guide to the key features you'll find on Robin.

Our ambition is to become the go-to place to work and to help bring our people, tools and services together, we have a new and exciting employee app – Robin. 

Robin is your new, daily app and one-stop-shop for all our people-related information at work. It is also the new home for the People App so you will also be able to access your payslips, annual leave information, benefits and more.

This is Robin's information page to assist you in logging in to the app or its desktop version and also making the most of it once there.

From the all-important step-by-step login instructions above to helpful guides and FAQs, use this page to help Robin take flight and get others on the journey with you.

Why not start by finding out more about Robin with this animation.

Robin
9 May 2025
Useful resources
Hints and tips

Select here for a useful 'how to' guide for using Robin

Notification preferences

Select here for guidance on setting your notification preferences in Robin

This is Robin video

Select here to watch a film that demonstrates how you'll make the most of Robin

CEO on Robin

Select here to watch Royal Mail CEO Emma Gilthorpe share her views on Robin