Thortful Steps to Zero
Customer view
Steps to Zero is our strategy to reach Net-Zero by 2040 and maintain our leadership as the UK’s greenest operator.
Earlier this week we heard from Johannes Kloess, Head of Operations at Thortful, as he explained the importance of our quality and performance for key events like Mothers Day - if you missed it, watch here.
In this film Johannes explains why reducing our carbon emissions and having posties delivering mail on foot, helps make Royal Mail the partner for them.
