'Really impressed'

Last week, we announced Royal Mail had won a five-year contract for the collection and delivery of passports and supporting documents for His Majesty's Passport Office (HMPO).

In this film, you can find out more about why we've been trusted with such critical items and the role we all have to play.

Hear from chief commercial officer, Nick Landon, who discusses winning the contract and how it provides the opportunity to get more business.

Chief operations officer, Grant McPherson, talks about how being top of the quality leaderboard when it comes to HMPO deliveries is vital.

Plus, hear from Thomas Greig, director of passports, citizenship and civil registration at Home Office, who tells us why HMPO picked Royal Mail and what the company expects, as a service, from our posties.