Passing 80 per cent
RMtv: we’re now well beyond 80 per cent parcels automation – up from under 50 per cent in 2022

In this week’s programme, we’re taking a look back at the business’ parcels automation journey.
Thanks to the roll out of more parcel sorting machines, large parcels conveyors and two super hubs, we’re now well beyond 80 per cent parcels automation – up from under 50 per cent in 2022.
Neil Chaplain, national processing and engineering director, with senior project manager Darren Harris, discuss our journey, while colleagues on Medway Mail Centre’s night shift – one of our most successful for parcels automation – share their views.