Who We Are – Dewi

Dewi’s going to be spending his time off in Newport working on his 18 handicap

South Wales postman of 16 years, Dewi Frelford, will be practising his swing on the prestigious Celtic Manor golf course for the next 12 months, after winning a year’s membership in recognition of his exemplary service during lockdown.

Our Who We Are campaign celebrates our key workers - connecting communities, before and during the Covid-19 pandemic – and beyond as well. Over the coming months, we’ll be recognising people at the heart of our business, across the pipeline, as they describe who they are in their own words.

We want to receive nominations from around the Group for deserving colleagues to be recognised in this way. Send yours to groupcommunications@royalmail.com.

Look out for coverage of Who We Are on RMtv, in Courier, your unit’s tv screens and, of course, here on myroyalmail.com.

Dewi, who works out of Pontypridd Delivery Office in mid-Glamorgan, was recently nominated by his wife, Gemma, for the special ‘Golf for Good’ accolade commissioned by a panel of top-level European Tour golfers, who wanted to publicly recognise the tremendous efforts made by key workers like us.

Every week of the competition, the European Tour rewarded an ‘everyday hero,’ each of whom were nominated by friends and family for their tireless efforts during the pandemic. During lockdown, Dewi volunteered to do two rounds every day to cover for an absent colleague.

‘I couldn’t believe it when I heard I’d won,’ said Dewi. ‘I received a surprise Zoom meeting call from one of my favourite golfers, Ryder Cup legend, Thomas Bjorn. He thanked me for the work I’ve been doing as a postman in South Wales and told me I had won a year’s membership at Celtic Manor golf club, a year’s supply of golf balls and a signed Ryder Cup bag! It was a really proud moment for me.

‘I’ve been a keen golfer for many years, and even though I haven’t played regularly for a while, I’m always watching golf on TV and I’m a huge fan of the Ryder Cup. I’m now going to take full advantage of my year’s membership at the Celtic Manor – it’s one of the best courses in the UK.

‘I’ve considered myself lucky from day one of the lockdown as I was allowed out and about due to the nature of the job, while others, especially early on, were limited to their time outdoors. Our office, like many, was short-staffed and unable to van share, so I picked up an extra round, working six days a week, including my rest day.

‘It was great to check in with my customers. I was often one of the only faces some of my older or more vulnerable customers would see day to day and it was always nice to stop and have a chat with them.’

Alongside Dewi, the other five award winners included a doctor, an employee from a ventilator-manufacturing company and another who works full-time with vulnerable children.

22 Sep 2020