Building our future

We’re winning new business every day, but the competition has never been this tough.

The August issue of Courier is a bumper 28-page edition, with an eight page pull-out focusing on our possibilities in parcels. In it, we speak to chief operating officer Achim Dünnwald about the key to our success.

‘The world, and the demands of our customers, are changing,’ he says.

‘If we are to continue to be among the best and most successful at what we do, we need to make changes now.’

We also explain why we must adapt our network to be able to take advantage. This includes bringing everyone together as part of our Change Story, which launched last week.

‘I want everyone to own and be part of the changes we all need to make,’ says CEO Stuart Simpson. ‘To stand together as one team, trust one another and do the right thing and live our values.’

Also in the issue:

• The annual winners of the 2019/20 CEO and COO Awards
• Congratulations to three colleagues who have been shortlisted as finalists in the Black, Asian and Minority Ethnic (BAME) Apprenticeship Awards
• Advancing in automation: work starts on our second parcel hub
• Feet on the street heads to East London
• Meet our talented colleagues creating, and sometimes sitting for, inspiring artworks.