Customer confidence

The coronavirus crisis has brought many challenges but supporting our customers is integral to what we do.

The essential service our postmen and women provide is helping life in lockdown, including the customers who need us most.

Press play to hear from healthcare providers like Echo Pharmacy, and small business owners, like Michelle Gregory, owner and ‘lead dyer’ of ‘The Loveliest Yarn Company’, and Lizzie Barker, owner and founder of ‘Creature Candy,’ as well as our sales director for parcels, Jon Nicholson.

‘We’ve got to continue delivering for our customers now more than ever for a couple or reasons,’ said Jon. ‘One, we’re a huge part of UKPLC at Royal Mail, and two, we support thousands and thousands of businesses.

‘And to enable them to continue trading is going to be vital for the country’s recovery.’