Pivotal support

Helping pharmaceuticals support the most vulnerable

In your latest RMtv Special programme, find out how we’re working with the UK’s leading online pharmacy, Pharmacy2U, to deliver medication to the millions of customers who have been affected by the ongoing social distancing measures.

We also share feedback from other healthcare leaders who value the vital role we’re playing for their customers.

Boots head of supply chain, Eddie Storr, said: ‘Thanks for all your support through these truly unprecedented times. To support the wider healthcare system, we are using our digital platforms to provide secure home deliveries to our patients in isolation.

Royal Mail’s support is pivotal to this. It will provide us with additional capacity to support the most vulnerable members of society.’

Superdrug healthcare director, Michael Henry, said: ‘On behalf of all of us at Superdrug, we want to thank Royal Mail for your continued support and efforts.

‘We know that social distancing is causing customers concern around access to prescription medication. As a result, we’re investing in our capacity to fulfil prescriptions to ensure patients can access prescriptions and medication to be delivered to their home.

‘Without your help this critical service would not be possible, and we recognise your central role in helping to support people’s health during this time.

‘With news and events currently in constant flux, we’re continually reviewing our services to ensure we’re supporting the most vulnerable in our communities. We know that your continual support will be essential in helping to make it happen.’

From last week, our new postmark urging customers to ‘Stay at home and help the NHS’ is appearing on all our mail.

7 Apr 2020