Key changes

We wish to reassure colleagues that since the beginning of the coronavirus outbreak, we have been closely following Public Health England and World Health Organisation (WHO) guidance so that we can provide advice on preventative measures and minimise the risks to our people.
The latest up-to-date information and advice can be found within our Questions & Answers document at myroyalmail.com/Coronavirus.
The key changes in today's advice include:
- Social distancing guidance is being sent to managers on how to introduce social distancing throughout the operation, including moving to one person per van.
- Guidance to protect extremely vulnerable people has been issued by the NHS. Colleagues who receive this guidance should comply with the instructions and keep their line manager informed.
- We are temporarily closing our on-site gyms. Please visit Feeling First Class for suggestions and ideas to maintain your wellbeing during this time.
- There is a risk of contracting coronavirus from shared water dispensers via cross contamination.
- Due to the risk of contracting coronavirus from shared water dispensers, we encourage all colleagues to bring in enough bottled water/drinks to last the length of their delivery rather than refilling at work.
Should the information and materials on this page not answer specific queries you may have regarding coronavirus, please contact coronavirus.support@royalmail.com or Advice and Support on 0345 604 2787.