Strategy Special
Your special-edition June Courier begins landing at homes from today - Monday 10 June
In this Courier Strategy Special, which will begin landing at homes from today, we hear from Group CEO, Rico Back, and chief operating officer and chief finance officer, Stuart Simpson, on why we must transform.
In May, we announced our 2018-19 results and our five-year strategic plan. Working together, we are building a parcels-led, more balanced, more diversified international company. In this issue, we share how we’re going to do that and what it means for you.
Also in this issue:
- Aiming high - Colleagues at Bristol Mail Centre and Lymington Delivery Office have achieved significant improvements in their Quality of Service performance
- Costco - Sue Knowles, Costco Wholesale UK marketing and HR director, credits Royal Mail's Door to Door service for helping the company reach new customers
- Ready for take-off - How our state-of-the-art air freight facility is helping us grow our overseas market.
And finally, we’ve released our Employee Survey results for 2018-19, and our engagement score is the highest it has been since the survey began. Click here for the full results.
