Quite unlike most other businesses, we have a presence in every community across the UK. We are passionate about using our national reach to support the communities where we live and work.

We encourage our people to play an active role in their communities through fundraising and volunteering.

Whether you raise funds for our national charity partner, donate through payroll giving or give your time to volunteer for a good cause, we want to support you in helping others.


Our Community Investment strategy focusses on:

- Leverage our national scale

Our national charity partner programme focusses our national scale around a singular cause chosen by our people, to which we can make a measurable difference.

We are delighted that the British Heart Foundation has been selected as our partner from 2022-2026. Read more about our partnership and how you can get involved here.


- Using our local presence

Our Missing People partnership uses our presence in communities to help find vulnerable, at-risk people of all ages. You can read more about our partnership here.

Our Community Support scheme and payroll giving schemes support the causes our people feel passionate about.


- Unlocking potential through education

Royal Mail is committed to helping raise literacy levels in the UK. As such, Royal Mail is a supporter of World Book Day and the National Literacy Trust’s ‘Vision for Literacy’ Business Pledge. The pledge calls on UK businesses to join the national literacy campaign to help close the nation’s literacy gap and boost social mobility.

Our classroom resources developed with the Postal Museum can be found here

In 2023 we will be launching a new animation with Lenny the Letter with supporting resources for primary school children. Please keep a look out on Workplace for the launch!