We're excited to invite you to join Workplace. This page provides instructions for getting on board, and links to the relevant policies.

Workplace is an easy-to-use, mobile-first communication tool that will connect our entire company, from the CEO to the site. 

It is a dedicated and secure space for Royal Mail colleagues to connect, communicate, collaborate and engage, and is completely separate from personal Facebook. 

Log-in on your mobile via the Workplace from Facebook App or at

Log in for the first time:

  • Frontline users should log-in using the username ( and password, available on the People App Workplace tile and sent in payslips. Once you have the username and password, follow the step by step instructions below or here as a poster to print out.
  • IT connected users with an email address, should log in using their email address ( as the username and their windows password (the one they use to log-in to a Royal Mail PC).


During the sign-up process you will be need to Accept the following policies Social Media and Acceptable Use Policy. 

Help guides


Download the Workplace App

Search for ‘Workplace by Facebook’ in the App Store or Google Play and ‘Download’.

Log in to Workplace

Open the app and select ‘Log in’

Enter the email address/username and password from the Workplace tile on the People App or your payslip (w/c 30 August) – the username ends with Click ‘Next’.

If you can't find your username and password, please refer to the FAQ page - 'I haven't received a username and password for Workplace?'

Click ‘Continue’ at the 'Workplace wants to use to sign in' pop-up.

(You will be taken to a Microsoft screen. click ‘use another account’.)

Re-enter your email address/username (, and enter your password.

Enter the password again, then choose a new password and click ‘Sign In’.

Protect your account

Royal Mail needs to collect some further information to verify who you are. Click ‘Next’ at the ‘More information required’ screen.

Authenticate your account – choose the questions you’d like to set up, and click on ‘Set it up now’.

Input your mobile phone number and click ‘Text me’. Enter the code you are sent and click ‘Verify’.

Confirm your account

You will be asked to allow single sign-on. Click ‘Allow’.

At the “Enter your details” page, your full name will appear. Click ‘Continue’. You will be signed in using single sign-on.

Read the policies and guidelines carefully. Click ‘Accept’.

You're in!

Discover what’s happening in Royal Mail on Workplace today.