Download the Workplace App
Search for ‘Workplace by Facebook’ in the App Store or Google Play and ‘Download’.
Log in to Workplace
Open the app and select ‘Log in’
Enter the email address/username and password from your payslip (w/c 30 August) – the username ends with @royalmail.co.uk. Click ‘Next’.
If you can't find your username and password, please refer to the FAQ page - 'I haven't received a username and password for Workplace?'
Click ‘Continue’ at the 'Workplace wants to use workplace.com to sign in' pop-up.
(You may be taken to a Microsoft screen. If you are, click ‘use another account’.)
Re-enter your email address / username, and enter your password.
Choose a new password and click ‘Sign In’.
Protect your account
Royal Mail needs to collect some further information to verify who you are. Click ‘Next’ at the ‘More information required’ screen.
Authenticate your account – choose the questions you’d like to set up, and click on ‘Set it up now’.
Input your mobile phone number and click ‘Text me’. Enter the code you are sent and click ‘Verify’.
Confirm your account
You will be asked to allow single sign-on. Click ‘Allow’.
At the “Enter your details” page, your full name will appear. Click ‘Continue’. You will be signed in using single sign-on.
Read the policies and guidelines carefully. Click ‘Accept’.
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