Leeds look to lead

Watch this two-minute video, here.

The Parcel Sortation Machine (PSM) is a major part of Royal Mail’s commitment to competing in the parcels market. Over the last eight years we have successfully deployed 36 PSMs in 28 plants around the UK.

Our PSMs have vastly increased our efficiency in sorting parcels and we currently sort over 80% of our parcels automatically.

In August, the first of three new PSMs to be installed went live in Leeds Mail Centre. This being their second PSM to be installed, reflecting that they are one of the largest mail centres in the country with one of the largest processed parcel volumes.

In this film, see the second Leeds PSM in action and hear from team members Marta Urbanczyk-Pawelec, Inder Arora, Jack Dunning and John Deery about why it is needed and the difference it will make.

The increase in parcels automation also helps us protect our revenue. Every parcel that passes through the automation sends data to our revenue protection capability, which checks each item against what the customer has declared. This includes volume, size, weight and format – enabling us to amend customer postings to recover postage due.