RMtv: Shaping change
Shaping Indoor Transformation

As we continue to see an increase in parcels, the Indoor Transformation project is here to look at how we can improve mail preparation in our Processing and Delivery units.
In this RMtv programme, we’re at Tyneside Mail Centre with Operations Programme Director, Kate Flintof, who is in her fourth month at Royal Mail. Kate joined us from Sky with over 25 years experience in deploying complex change.
Kate shares why your involvement in this transformational change is so important to ensure success.
Also in the show, the clock is ticking on submitting your Heart of Royal Mail Awards before the closing date, and the latest on Kits4Kids.