Collect+ now nationwide

Our customers are now dropping off parcels in convenience stores around the UK using the Collect+ network.

More than 700 locations are now live in shops including Londis and independent newsagents, with 5,000 planned by summer.

Don’t miss this week’s RMtv, which shows Collect+ in action in Cambridgeshire.

Our customers can drop off large parcel sizes using First and Second Class and Tracked 24 and Tracked 48. This applies to both returns and items that someone has paid for the postage for online and either printed a label or generated a QR code.

In the future, the service will be expanded to enable customers to collect online purchases.

The locations can be found on the services for you section of the Royal Mail website.

Chief Commercial Officer, Nick Landon, said: ‘By giving our customers access to the Collect+ network we are significantly increasing the number of locations where they can drop off parcels and giving them more options to do so during weekends and evenings.

‘This helps us meet demand from the growing number of customers who pay for parcel postage online and is one of the ways we’re continuing to make sending and receiving parcels as convenient as possible by giving customers greater choice.’

Ed Howard-Bearder, CCOM at Cambridge Delivery Office, has seen his team collecting from three Collect+ stores so far, and will eventually have 17 on his routes.

He says: ‘To all intents and purposes they are a Post Office so the process is very similar and there is very little training required in terms of going into the shop, scanning the barcode, getting the mail and coming out again.’

Postman Martin Gilbey (pictured), from Ely Delivery Office, adds: ‘It’s a very good service. From a customer perspective it’s flexible and convenient.’