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23 June 2025

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USO questions answered

Universal Service reform proposal

Last week we submitted our proposal to Ofcom as part of its review of the Universal Service and it has sparked a wide range of questions and comments.

Click here to watch this special extended session on the future Universal Service, Director of Corporate Affairs, Jenny Hall is joined by Chief Legal Officer, Matt Newman, Chief Operating Officer, Alistair Cochrane and Operations Transformation Director, Jamie Stephenson to address some of your key questions. 

Click here to go our dedicated USO page  to find answers to more questions and the latest updates. You can also use the feedback form on that same page to tell us what you think. 

12 Apr 2024

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27 May 2025
To access your Royal Mail news, views and social groups, you will now need to visit Robin, our employee app.

Robin - your new app

22 May 2025
Join Robin - your new employee app, today. It's the new home of the People App and go-to place for news, information and social chat.

Spring People Panel

22 May 2025
Watch the recent Spring People Panel recap on our new employee app, Robin.

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