Post Office changes

Video with Nick Landon: We're changing, too

The Post Office Ltd has announced they are going to sell DPD and Evri services in selected Post Offices branches. 

They already provide customer collection and drop off services for these carriers, and others.

They have been a separate company to us for 10 years and are allowed to work with our competitors.

The Post Office will continue to be an important channel for Royal Mail and Parcelforce, but customer needs are changing.

In this video, chief commercial officer Nick Landon explains what the changes mean for us and what we’re already doing that helps combat any competitor loss.

There may be challenges with this change. If you see anything or have any queries, email RMGPOLChannel@royalmail.com or visit the Post Office Queries Workplace group.

9 Nov 2023