Continuing to connect

A new commercial agreement between Royal Mail plc and Post Office Limited sees the companies extend a long-held partnership committed to keeping communities connected across the UK.

The long-term agreement will operate until at least 28 March 2032.

Royal Mail and Post Office entered into a long-term commercial agreement in 2012 in readiness for the separation of the two businesses. This new commercial agreement, known as the second Mails Distribution Agreement, reaffirms the long-term commercial partnership between the two companies. 

‘Royal Mail and the Post Office have a long-shared history and both companies play an important role keeping the UK connected,’ said our interim CEO Stuart Simpson. ‘This new agreement is good for our customers, Royal Mail, and the Post Office. We look forward to working together to build on our relationship and deliver a great service to our customers for many years to come.’

The new agreement will commence on 29 March 2021. It secures long-term access for Royal Mail to the Post Office network and provides Post Office with the ability to continue to sell and accept our range of postal products.

It also provides greater flexibility for both parties to adapt to the changing ways that customers are buying and sending postal products, and to continue to innovate to provide convenience for customers.  

Nick Read, CEO of Post Office Limited, said: ‘This new long-term agreement with Royal Mail benefits postmasters and customers, with Post Offices offering convenient, expert advice when sending parcels and letters to any address in the UK and around the world.’