Welcome back!

Get ready for a first-class experience as The Postal Museum, including their Mail Rail experience, prepares to re-open its doors, and welcome visitors back, from Thursday 29 October.
A truly unique London day out awaits, with an exciting line-up of activities, including the return of the city’s hidden underground Mail Rail ride, the exclusive and expert-guided Tunnel Walks, a brand new ‘Where’s Wally?’ spooky Halloween trail in half-term, and a final chance to see the popular exhibition, The Great Train Robbery: Crime and The Post.
As the doors re-open, The Postal Museum will have new safety measures in place to ensure an engaging and safe visit without the crowds for the whole family. Newly adapted technology has made the museum as engaging as it was before closure, so visitors can continue to enjoy a hands-on, interactive experience. Buttons have been replaced with sensors, audio points can be enjoyed on visitor’s own devices and visitors will be provided with eco-friendly styluses to operate touch screens, guaranteeing an absorbing yet safe visit.
Laura Wright, CEO, The Postal Museum said: ‘We are so thrilled to be able to open to the public again. We have really missed having visitors in the museum and we are very happy to be able to offer both a safe and interactive visit in these new times.
‘The post has connected people during the pandemic and continues to play a vital role. We feel sure that visitors will enjoy finding out about the history of the postal service as it has adapted in its many hundreds of years of existence.’
Mail Rail
Visitors will be the first back on the adapted Mail Rail train which runs through the now deserted postal railway tunnels that run beneath London’s streets. The tunnels – so secret they were used to hide the Rosetta Stone during the First World War – were built to transport mail across the congested capital from Paddington in the west to Whitechapel in the east.
Mail Rail has been enhanced for the safety of visitors. It will run on a reduced capacity with households seated in sections divided by Perspex screens. Additionally, household groups will be boarded and disembarked one at a time.
Remember, as part of our sponsorship deal for Mail Rail, current Royal Mail employees are entitled to one free admission to the museum (including a ride on Mail Rail). All you need to do is book online in advance and select the ‘Royal Mail staff’ option. Then on the day, bring your valid Royal Mail colleague ID.