Who We Are - Kerry

New campaign celebrating our key worker status kicks off

Kerry Taylor is one of the many colleagues who stepped up during the Covid-19 pandemic. Kerry took it upon herself to protect her colleagues by cleaning her unit’s entire fleet – and she’s since done it more than once.

Our Who We Are campaign celebrates people like Kerry - key workers connecting communities, before and during the Covid-19 pandemic – and beyond as well. Over the coming months, we’ll be recognising people at the heart of our business, across the pipeline, as they describe who they are in their own words.

We want to receive nominations from around the Group for deserving colleagues to be recognised in this way. Send yours to groupcommunications@royalmail.com

Look out for coverage of Who We Are on RMtv, in Courier, your unit’s tv screens and, of course, here on myroyalmail.com

HGV driver Kerry, of the Vehicle Operating Centre (VOC) at our National Distribution Centre, is appreciated by her colleagues after taking it upon herself to continuously deep clean the unit’s entire fleet.

‘I’ve been with Royal Mail for nearly 20 years – with more than 17 of them spent on the roads.

‘I started off in Crow Lane, Northampton, sorting the mail, then went onto the forklift. When an advert came out asking if colleagues wanted to do HGV driving, I put my name down.

‘Now I’m based at the National Distribution Centre VOC. I’ve delivered all over the country. Right now, three weeks out of four, I deliver to a customer in Leicester and then go to Atherstone in Warwickshire. On the fourth week I go to Norwich.

‘When coronavirus started there was an advert that went up asking if anyone was interested in cleaning the vehicles. I did all the units (truck cabs), rigids (smaller lorries) and vans.

‘In the first four weeks, I gave them all a deep clean using this solution that kills coronavirus and since then I’ve been using Dettol disinfectant to wipe them over. I’ve been doing it for about 13 weeks now.

‘The other drivers have said I’m doing a good job. It’s nice to be appreciated, though I don’t mind cleaning them if it stops my co-workers from becoming ill.

'The post became a lifeline in lockdown. Most of the time my team are on the motorways, so people don’t see us, but we worked throughout lockdown. We’re still a key link in the chain.

‘The customers I go to I have a laugh with and they’re very helpful. And at the VOC, everybody gets on, we all help each other and are like a big family. I enjoy my job.

‘During lockdown, my colleagues who delivered in fancy dress were fantastic, going out of their way to help people. It gives you a sense of pride thinking you work for the same company as those people. It’s nice to be part of a bigger team.’

1 Sep 2020