‘A lovely day’

A customer in Grantham received a royal surprise when two colleagues hand delivered a 100th birthday telegram from the Queen.

Frances Burnett, of Great Gonerby, turned 100 on 3 September. When her plans to spend the day with her family were dashed due to the Covid-19 restrictions, friends rallied round to ensure she could still enjoy her birthday, setting up a tent in her garden with food, and inviting people to come round throughout the day to help her mark the special occasion. 

As part of the celebrations, Pierre Bowers and Abi Staff from Grantham Delivery Office, personally delivered the royal message to the centenarian. Pierre told the Grantham Journal: ‘I have been with Royal Mail for 17 years, and I have only ever delivered two 100th birthday messages from the Queen. 

‘We knew Frances’ birthday was coming up as I have delivered the Gonerby Hill Foot and Great Gonerby rounds for over 10 years. It’s a privilege to be their postman.

‘Abi has been working with me for over a year and she enjoys the community spirit around the area. Frances was very surprised when we knocked on the door and was overjoyed with her card. Her friends were celebrating with her and we had our picture taken together. I have always taken a picture with customers who reach the milestone.’

Pierre and Abi also enjoyed a slice of birthday cake, which had been made specially for Frances. Mrs Burnett has been living in Grantham for more than 20 years. She said: ‘I received lots of cards and flowers. It was a lovely day.’