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WATCH: What the boom in e-commerce means for Royal Mail
In our latest RMtv programme, we discover how Covid-19 has brought about a boom in online shopping.
Lockdown life caused a significant change in customer habits. Being stuck behind closed doors because of Covid-19 sent online shopping soaring.
Press play to hear from product and marketing director, Adrian Baker, who explains what the change in parcel volumes means for both customers and us.
There’s more on the trends we’re seeing on the frontline and there’s also an update on parcel hubs – a key part of our plans to change.
The programme is now live across our channels. This includes Content on Demand for those safe and able to watch on that channel, socially distanced.
