Sort your waste

Royal Mail continues to receive complaints from customers that mail trays (Perstop trays) and other equipment is being delivered to them soiled with gloves, sanitiser wipes, food and other rubbish. 

We must maintain basic hygiene and infection prevention and control practices required by health and safety law, and present equipment to our customers in a safe and useable state. 

• A poster to highlight this requirement can be printed by clicking here.
• A poster highlighting the correct bins to use can be accessed by clicking here.

It is crucial that all colleagues understand the importance of mail equipment hygiene. Failure to dispose of used equipment and rubbish correctly is a serious threat to contracts that Royal Mail and Parcelforce Worldwide hold with customers.

The Workplace (Health, Safety and Welfare) Regulations 1992 require Royal Mail to keep furnishings, fittings, equipment and all surfaces in the workplace clean and waste free. Rubbish and used protective items, such as gloves and face coverings, must be disposed of in the correct bin.

All colleagues have a responsibility to help keep the premises clean and tidy and to identify areas that fall below acceptable or safe standards. The practice and promotion of effective hygiene and cleanliness is a vital measure, particularly at this time, during the ongoing pandemic.