A different world
Coronavirus has accelerated the trends the business has already reported, of falling letters and increasing parcel volumes.
We know just how busy colleagues have been and how incredibly hard you have all been working to deliver a quality service to our customers.
Press play to hear what the team at Southam Delivery Office think about the changing mailbag and what it means to feel appreciated.
Postman, Steven Kemp, said: ‘We’ve adapted quite well. We buckled down and got on with it and made quite a success of it.’
Delivery office manager, Jeremy Davies, said: ‘Around this time of year we would probably be handling 200 Tracked a day. For the last three months, we’ve been up to 700 Tracked items a day. It’s phenomenal.’