Customer calling
RMtv: Life still in lockdown – the colleagues continuing to provide a community lifeline
A new RMtv programme is available to watch on the intranet, myroyalmail.com, our app and for those able to socially distance, Content on Demand.
In the latest programme, we continue to explore the impact of Covid-19 on our colleagues. We’re in Stoke with our contact centre team finding out how coronavirus shifted customer complaint habits, and how the team has adapted to new ways of working.
Press play to hear too from postman Mark Wilding, who shares the impact of being a dog attack victim, as part of our Dog Awareness Week campaign.
And life still in lockdown – the colleagues delivering to the stay-at-home communities in Leicester.
