Lockdown hotspots
Our latest study has revealed the areas in the UK where customers have received the most deliveries over the course of lockdown so far.
When viewed across the UK as a whole, Lerwick in Scotland tops the list, followed by Central London. Kirkwall which includes the Orkney Islands, the Hebrides and North West London complete the top five.
The presence of both city centres and ultra-rural locations in the top five demonstrates the power of the Universal Service which sees Royal Mail deliver to 30 million addresses across the UK. It also shows the importance of the lifeline that we offer to communities in remote locations.
When split into countries, Central London tops the list in England, Lerwick comes out top in the Scotland list and Llandrindod Wells takes first place in Wales.
The data is based on the number of Royal Mail Tracked 24 and Royal Mail Tracked 48 deliveries per individual address.
Results from our online shopping research revealed nearly half (45 per cent) of UK adults have been receiving more parcel deliveries since lockdown measures began. The research revealed the emotional significance that the parcel has developed during lockdown, with more than a third (36 per cent) claiming receiving a parcel is the highlight of their day.
David Gold, director of public affairs & policy, said: ‘Having analysed our parcel delivery data across our national network of delivery offices, Lerwick in Scotland has emerged as the UK’s lockdown delivery hotspot.
‘The data shows that during such unprecedented times, parcel delivery is just as important for our rural customers as it is for our city customers. We understand the importance of the postal service in keeping the UK connected at this time. In doing so, we also take the health and safety of our colleagues, our customers and the local communities in which we operate very seriously.’
