AVOID-ing attacks
This week is half-term in most areas of the country, which means the likelihood of customer’s dogs being outside is increased.
Dogs are a threat to our people all-year round, but statistics prove they are a bigger threat during half-term when children are not in school. There have been 2,143 animal attacks so far, this year against 2,150 at the same point last year. Animals continue to be a significant hazard to our employees.
Dog-related attacks have been responsible for serious life-changing injuries for a number of colleagues. There have also been several fatal accidents involving the general public. The greatest risk to colleagues is when calling to deliver a parcel or collect a signature.
Always step well back from the door if you can hear a dog in the property. Call out to the customer to request that they put the dog in a safe place before they open the door.
Remember, all dogs have the potential to injure and harm. As such, it is vital we ensure the correct safety standards on dog-related risks are applied by reinforcing the AVOID message this half-term.
Always remember to AVOID attacks by:
- A - avoiding any interaction with dogs
- V - value yourself: don't put yourself at risk
- O - observe: keep your walk log up to date
- I - inform others of any potential risks
- D - defend yourself if necessary, using your delivery equipment.
