#believeinmagic

My Goodness, I only ordered these yesterday!’ and more customer praise

As we begin another January, our customers continue tweeting in their praise for the dedication, professionalism and outstanding customer service they see in our people across the country.

Whether it’s helping an elderly man who had fallen, returning to an address to deliver an eagerly anticipated parcel, or going the extra mile to help a customer locate a lost package, you continue to do us proud.

Below is a small selection of recent tweets from grateful customers applauding your work.

  • @streathamgem – Hi @RoyalMail @RoyalMailHelp Big shout out to postie Adam from the West Dulwich sorting office who helped an elderly man who’d fallen today. He was helpful, caring and professional, waited with the man till the ambulance arrived. Can you pass on thanks to him and his manager please?
  • @MillieBright – When your postman is just the best. Always goes above and beyond @RoyalMail and when he sees that I am back in will always drop my packages back. #legend
  • @BeeLauren88 – God bless Rich our postie from Cheltenham @RoyalMail absolute star and made my day.
  • @letterappsoc – @HelenTimbrell You are very welcome! So glad it all arrived safely. Still astounds me the speed of @RoyalMail. That was only posted in Dorchester at 4pm yesterday! Have a fab day!
  • @HelenGoff – My goodness @sturdybydesign I only ordered these yesterday morning. Super-fast delivery from @RoyalMail.
  • @enmcg­_ – Ooh! I absolutely love my new mug thanks @Thefunkypigeon and a huge shout out to @RoyalMail for taking care of it in the delivery process.
  • @sophie_runs – Fair play @RoyalMail I submitted a damaged item claim on 27th December and today a cheque has arrived for the full value of the item and the postage cost - great service especially given the Christmas break!
  • @yummymummy108 – @RoyalMail @RoyalMailHelp just want to say I received excellent service today when collecting my packages. The chap went out of his way despite closing. This is at Parr Road #stanmore #honeypotlane #nwlondon.
  • @MariaKLT – Thank you so much to the @RoyalMail elves for the magic! Even though she forgot to put a stamp on and definitely missed the last posting date- this card arrived in the post from Father Christmas #believeinmagic
  • @stevecross66 – Went in @RoyalMail @RoyalMailHelp Chorley sorting office today and I have to say again how very helpful the gentleman behind the counter with grey spiky hair and glasses balanced on the end of his nose. Great guy thanks for your outstanding customer service.
  • @ribeanoyahooco1 – @RoyalMail A big thankyou to the lovely Royal Mail driver who we missed this morning but who returned later in the day to see if he could catch us in.
  • @Maureen75836561 – @RoyalMail Credit where it’s due...I am delighted to say a parcel posted yesterday in Aberdeen has just been delivered by a hardworking postie this evening. Well done!
9 Jan 2020