‘First class postman’

‘His service is impeccable…’ and other customer plaudits

A big shout out to colleagues in Plymouth and Putney for your ‘exemplary’ service. Lucas in Leeds, your ‘positive vibes’ are making a great impression. Rob in Exeter – you’re an ‘amazing postman’ and Alison in Birmingham…thanks for the ‘positive experience.’

See below for another selection of our recent customer tweets praising colleagues.

  • @HByrne83 – @RoyalMail you have the loveliest postman working for you - I think he is called Lucas. Leeds. (I think he must be based from the Harehills sorting office); He is ALWAYS smiling and is really helpful and happy. Positive vibes! First class postman!
  • @lauracreaven – Very positive experience at @RoyalMail central Birmingham...talked me through all the options of sending my parcel to my niece. Thanks Alison!
  • @missbaker3 – @RoyalMail you have an amazing postman called Rob that delivers in Exeter. His service is impeccable. If you do an award for outstanding service he deserves it.
  • @rw2712 – the Christmas period. I have had dozens of parcels delivered over the last few months and the only issues I have had have been with couriers not Royal Mail. Thank you so much.
  • ali_k_smith – @RoyalMail just wanted to say thank you for the efficient same day service! Booked over the phone, within 10 minutes a driver was at my door! It was urgent and you made someone in hospital very happy!
  • @ChrisTBradshaw – @RoyalMail the chap on your Putney delivery office counter this week is exemplary. Just watched him help a lady complete a return on her mobile to save a return trip while serving lots of other customers and all with a calm manner.
  • @KimAEllis – How sweet, missed a parcel this morning and the man from @RoyalMail thought he’d try again as he had finished his rounds early! What a lovely thing to do.
  • @laurenkatyp – @RoyalMail @RoyalMailHelp @royalmailnews shout out to the staff at #plymouth sorting office #plymstock who went out of their way to find my partners suit after things went wrong with next day delivery & to the manager for answering the phone! Thankyou!
  • @Bplwcml7 – Well @RoyalMail @RoyalMailHelp have done it again, delivery meant to be Tuesday 28th but it's turned up today (25th), definitely a good service received.
30 Jan 2020