Speak Up
Royal Mail is committed to conducting business to the highest standards of honesty, integrity and openness.
If you have a concern about something you can raise it through our independent and confidential whistleblowing facility, ‘Speak Up.’
Whistleblowing is the disclosure by an employee of serious malpractice, misconduct, dishonest or illegal activity of any individual or external body in Royal Mail Group. Anyone can raise a concern about a wrongdoing they consider has taken place, is currently taking place, or is likely to take place in their unit or across the business.
We all have a duty to guard against wrongdoing, and to take care that we do not expose colleagues or company property to criminal activities or by failing to comply with correct procedures by raising concerns at the earliest possible opportunity.
Some examples of situations where you may wish to raise a concern include:
- Misreporting
- Fraud
- Giving or taking of bribes
- Corruption
- Health and safety
- Financial malpractice
- If the disclosure is in the public interest
- Breaches of law or regulation
- Potential Environmental Incidents/Failures
If you need to report something through Speak Up, phone the helpline on: 0800 090 3154 or the online web-based service by clicking here. You can speak to an operator or leave a voicemail message.
You can also visit: www.intouchfeedback.com/royalmail
Contact can be made anonymously and all genuine, serious concerns will be investigated and action taken where appropriate.
