Competitor Watch

FedEx Express has announced a collaboration with PayPoint and Collect+, the UK’s largest independent store-based delivery and returns service. 

FedEx and Collect+ have rolled the service out to more than 2,300 Collect+ stores across the UK, bringing the total number of convenience locations where recipients can collect their parcels, to almost 11,500 across Europe.

The service aims to increase access for all recipients outside of regular delivery and office hours, by offering a range of flexible and convenient locations where packages can be collected. 

‘Collect+ is the perfect retailer to help us meet the growing need for a convenient, secure pickup option in a variety of UK locations,’ said Jon Stockton, vice president, Ground Operations UK, FedEx Express. ‘We understand customers may not always want packages delivered to their home or office, but they do want secure, alternate delivery options, and we’re on a mission to make that happen.

‘We are proud to work with Collect+ to make our customers’ lives easier. Collect+ also offers environmental benefits through increased fuel efficiencies for our ground fleet from smarter routes.’   

By bringing together a comprehensive proportion of Collect+ UK locations with the growing FedEx network, this new collaboration aims to give customers the advantage of a hassle-free shopping experience and the ability to collect their parcels at a time that suits them.

Nick Wiles, executive chairman of PayPoint said: ‘We’re delighted to be working with FedEx Express and the feedback from retailers and customers since launch has been excellent. This forms part of our collaboration announcement earlier this year and is another example of our drive to become the UK’s foremost provider of click and collect services.’