‘Second to none’

Paul in Halstead, your customers wish to thank you for your more than 25 years of devoted service.
Kevin in Uckfield, you’re ‘lovely’ – please keep smiling, you’re doing us proud. Karl and the team in Rugeley, thank you for your ‘polite and friendly’ service, and Mark in Chiswick, the good people of Herbert Gardens have the ‘greatest respect’ for you.
See below for another selection of praise from happy customers.
Raymond McCabe and Craig McNaughton – Dundee West Delivery Office (pictured)
‘I don't normally communicate these kinds of issues, but we’ve lived at this address for 30 years now and the quality of the postal service that we’ve received over the years is second to none. Your two colleagues are diligent, compassionate, caring and know everything that’s going on with our elderly neighbours and were very supportive during a recent bereavement. Please pass on my heartfelt thanks. They’re a great asset to your service and the local folks all think the same.’
Paul – Halstead Delivery Office
‘Paul has been the local postman for as long as I can remember and has always been happy and helpful. He always goes out of his way to help or answer queries. I couldn't begin to imagine how much post he’s delivered over the last 25+ years including birthday cards, anniversary cards, condolences, and wedding cards. I feel that Paul has probably witnessed so many life events from the post he’s delivered and really feel he should be recognised for the work he does in our village for both personal and business customers. Nothing seems to be too much trouble for Paul!
Kevin – Uckfield Delivery Office
‘Such a cheerful lovely man delivering my post and parcels. Always has a smile and always wishes me a lovely day.’
Unknown – Forest Hill Delivery Office
‘We have the most wonderful parcel delivery man, and I feel bad as I’ve forgotten his name. Not the postman - this guy drives a van and delivers larger packages. He’s a local (as he also goes to the same gym as me). He’s the happiest, most positive person I have the pleasure of seeing during the week. At first a smile, then a wave and now we have conversations. He makes the day brighter when me and my daughter see him. A genuinely lovely man.’
Karl Wallis and the team at Rugeley Delivery Office
‘Big up to Rugeley Delivery Office. I had a message this morning to say a parcel was due to be delivered between a certain time. It hadn’t arrived and I was slightly concerned due to the special contents. I phoned the sorting office. They called the postie who was still delivering at 4 o’clock in this vile wet weather. She was en route. They called me back to say she would be here shortly. That’s fantastic service so polite and friendly. Only been here a few weeks too.’
Mark Neacy – Chiswick Delivery Office
‘Our postman, Mark Neacy, always goes over and beyond the call of duty. He is friendly and courteous. Everyone in Herbert Gardens has the greatest respect for him and we don't ever want to lose him.’