‘It means more’
When we asked colleagues to let us know why they thought letters were still important in the modern world, a number of you got in touch to share your thoughts.
Colleagues’ responses to our review of Written in history – Letters that changed the world by historian, Simon Sebag Montefiore, confirm why letters continue to enjoy a unique and valuable part of our lives.
Customer service advisor Samantha Bullcock’s story about her friend Sheila (pictured), who turned 90 in October, illustrates perfectly how the humble letter can still be life changing.
Business solutions analyst, Mai Dillon, said: ‘Emails and texts speed delivery of our messages. But letter writing teaches us to slow down and think carefully about our words. There is ceremony in selecting pen and paper. Handwriting conveys our unique DNA. None of these can be replaced by digital, yet.’
Robert Clark, a health and wellbeing ambassador at Dorset Mail Centre, champions the personal nature of letters. He said: ‘As a president of an association that’s Europe-wide, the letter is a form of communication I use to express condolences to others when a member passes, or to civic leaders in cities such as Glasgow or Paris after an atrocity. Emails are not so personal. I rest my case.’
Plymouth Mail Centre’s reserve manager, Paul Drage said the effort of writing a letter makes it valuable: ‘I believe that letters will continue having a presence in the future,’ he said. ‘I adore the intimate act of physically writing a letter to a dear friend or loved one. The effort that goes into the letter means more to the recipient than a simple text message, or an email.’
Others agree. Leeds postwoman, Cara Williams, said: ‘There’s nothing more personal than a physical letter. Someone going out of their way to write and post a letter when emails are fast and cheap makes letters even more important. No-one wants an email from the Queen when they turn 100! Letters are special!’
Meanwhile, Hertford delivery line manager, Ken Bucke said: ‘A letter is a moment in time and a keepsake. Letters allow memories to be relived. They show that someone has taken the time to sit down and write. A letter can convey sad or happy news. They’re much more personal than a text or an email.’
Thank you to everyone who sent us their thoughts. A copy of Simon Sebag Montefiore’s book will be on its way to you in due course.
