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Countdown to Christmas

Your November Courier will be landing at homes from today – Friday 29 November

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In your November issue of Courier, we look at how our parcel sort machines (PSMs) continue to power our growth.

We hit a major milestone in our automation journey this month, when for the first time in a single week, more than 10 million parcels were successfully sorted across our PSMs.

That wasn’t the only automation landmark reached in November, as the bumper week also pushed the combined total successfully sorted on all PSMs to more than half a billion since our first site went live at Swindon Mail Centre in December 2016.

Last month, the 16th – and most recent – PSM went into operation at Glasgow Mail Centre. And next montht Home Counties North Mail Centre will start using its second machine.

Also in the issue:

  • We address the big questions many of you have about our transformation plan by giving you the facts
  • A look at our financial results for the half year ended 29 September
  • Uniform, inclusion, recognition and action planning were all discussed at our latest People Panel.

And finally, sing it to win it! Our Christmas competition starts on Monday 2 December. Taking part is easy – simply upload a video of yourself singing your favourite festive song to Twitter or Instagram for a chance to win a daily prize or enter as a team for a chance to scoop the group prize! Visit to find out more.