@CustomerService

Delivering parcels on time and with a smile…that’s why we’re ahead of our competitors

From whispering postmen mindful of sleeping babies, to the outstanding colleagues at @RoyalMailHelp, we salute your ‘tireless efforts’ at keeping our customers happy.

And to the ‘bright, cheerful and friendly’ colleague on the customer service point at Oxford Delivery Office, you’re ‘a gem’ sir.

Below is a small selection of tweets sent in by grateful customers over the past few days.

  • @ChrisSharps - Not only do we have a fantastic postman, we have a truly lovely person who went out his way to help us. Extremely grateful and @RoyalMail you have a fantastic member of staff. Thank you!
  • @KozlinerMarina - @RoyalMailHelp @RoyalMail I really want to thank you all for service! Have to say a special thanks to Jade, Ryan, Daniel in particular for their tireless efforts over the past few weeks. My friend's package arrived to him from National Returns yesterday - thanks to your efforts!
  • @letterappsoc - Some postboxes have the loveliest locations (pictured) @RoyalMail @SwanageTIC @swanagelifeboat #oldharryrocks #swanagebay #bestside
  • @XandF - I doff my cap to the good people @RoyalMail - too good!
  • @DJPAULETTE - Gosh they got there quickly :-D - I only posted them yesterday afternoon so thanks @RoyalMail for being so efficient! Glad you like the pins, I wear mine with pride #TheManchesterShop #bees
  • @Bag_the_jewels - Delightful customer services man at @RoyalMail Oxford Enquiry Office off Sandy Lane. He deserves a mention for his bright cheerful attitude and quick friendly service! You have a gem there!
  • @LouiseVThompson - @RoyalMailI have the BEST postman. Came to the door to get parcel with a sleeping baby in my arms - he whispered to me and then closed my front door again for me so i didn’t wake her up. He’s awesome!
  • @bowden_saint - @RoyalMail deliver parcels on time and with a smile. @DPDgroup_news and @UPS just throw them over the back gate and run. #CustomerService
  • @Raring2goNewcas - Aw, just had a call from my dear old Uncle Ken. He was thrilled to receive a postcard from me recently. They do email but it's SO much nicer to get real post from time to time. I still send dozens of Christmas cards too. Please support our @RoyalMail.
28 Oct 2019