Competitor Watch

Digital transformation – DHL reveals its new five-year digitisation strategy

Deutsche Post DHL Group has revealed its new corporate strategy for the next five years, saying it will invest billions in digitising its operations to keep up with the demands of ecommerce.

With its new ‘Strategy 2025 – Delivering excellence in a digital world’, the company will spend around €2 billion on digitisation, which it says will pay off in annual benefits of at least €1.5 billion by 2025.

DHL’s plans include modernising its IT systems and integrating new technologies such as the Internet of Things (IoT). It will also offer advanced training to staff in using the new technologies.

The company will also make use of automation in warehouses and apply data analytics to offer better routing optimisation, volume prediction and resource planning.

DHL will bundle technological capabilities across the whole group, developing technologies centrally and then rolling them out to individual business units.

CEO Frank Appel said: ‘Deutsche Post DHL Group has never been in better shape. We are convinced that future growth will come from a consistent focus on our profitable core logistics businesses – and digitalisation will become the greatest lever. We need not reinvent ourselves.’

Our journey to 2024

Our own five-year ‘turnaround and grow’ plan is in its foundation stage. We’re making important changes that will help build a parcel-led, international business.

With technology playing a crucial part in driving our transformation, take a look at your latest Courier, which has begun landing at homes, to read about some of the new digitally-enabled work tools we will be using to improve efficiency and productivity across our network.

4 Oct 2019