‘Always brilliant’

Tom Kippen, you’re a ‘tribute to Royal Mail’ and your customers in Tonbridge love that you’re their postman. Stu in Alnwick, thank you for your values, John Jeffries, you’re ‘a great asset to Louth,’ Elaine in Bicester, you’re the ‘loveliest postlady,’ and Lisa in Coventry North, everyone thinks you’re doing ‘a great job’.

Below is a selection of customer praise sent in over the last few days.

Lisa Stokes – Coventry North Delivery Office (pictured)

‘Just writing to let you know what a wonderful postlady you have in Lisa. She delivers the post to Bennetts Road North. No matter what the weather throws at her, she always has a lovely smile and a warm hello for everyone. All my neighbours agree she does a great job for Royal Mail.’

Tom Kippen – Tonbridge Delivery Office

‘Tom is our regular postie. He is always courteous, friendly and positive. He gives ample time for us to respond to the door when he rings the bell. Tom is a tribute to Royal Mail and we are really pleased to have him as our postie. Please pass on our sincerest gratitude to Tom.’

Unknown – Derby Delivery Office

‘I collected a parcel this morning and was ready for a very long wait. The lady behind the counter had an Eastern European accent and was not only extremely polite and helpful, but she had an amazingly efficient system for managing the long line of customers. The office was very busy with a long queue when I arrived, but I was on my way home within five minutes. I was very impressed and hope you can pass on my thanks to her.’

John Jefferies – Louth Delivery Office

‘John is relatively new on our delivery round, but he is brilliant! Always happy and delivers the mail with a smile. A great asset to Louth!’

Elaine Jones – Bicester Delivery Office

‘Elaine is the loveliest postlady. She's worked for Royal Mail for years and years and is always smiling and happy. Hope you can let her know how much she's appreciated on the road.’

Stuart Heron – Alnwick Delivery Office

‘Many thanks to Stu for finding and handing over my wallet after I'd dropped it.’

Unknown – Northwich Delivery Office

‘I just wanted to say what a lovely, kind, pleasant and helpful young man we now have as our local postman. He is a credit to Royal Mail. Sorry I don't know his name but he is the young fair-haired, not very tall, young lad.’