Baby booming
Online nursery retailer Direct4Baby, which is based in Burscough, Lancashire, sends out approximately 150,000 items a year.
Being a preferred Amazon Prime seller with Seller Fulfilled Prime status, means that Direct4Baby can guarantee next-day delivery for Amazon Prime customers.
Direct4Baby director, David Ball, said: ‘Our customers place a tremendous value on next-day delivery. Nowadays, customers want their items, not just next-day, but they want to receive confirmation right the way throughout that process.
‘They want despatch notifications, they want delivery notifications, and they want to know when and where it’s been delivered.’
Watch the above video to hear David explain how their significant growth over the last two years would not have been possible without the partnership of Royal Mail.