‘It’s like magic’
‘Congratulations. Genuinely, our postal workers are treasures of our communities…’ and other tweets

Postman Neil Phelps (pictured) from Ashford Delivery Office has received very special thanks from Year 1 pupils at Ashford School in Kent for ‘kindly’ collecting their letters home.
Meanwhile colleagues in Balham, Bath and Bishopbriggs, to name just a few, have all been singled out for praise for going above and beyond to help customers
Below is a selection of tweets sent in by happy customers over the last few days.
- @PrepClasses - A huge thank you to Postman Neil (Phelps, pictured) who kindly collected Year 1’s letters home as part of their topic learning this week! @RoyalMail@AshfordSchool.
- @Bebodyinspo - @RoyalMail @RoyalMailHelp MASSIVE THANKS TO Balham collection office staff are great friendly and went above and beyond to help me today. The little things go a long way.
- @bathbelle - Very kind lady @RoyalMail sorting office in Bath just went above and beyond to help me with a parcel. She has completely made my day, actually my year! Very much appreciated.
- @michel3454234 - @RoyalMail sent a recorded delivery letter yesterday afternoon and said item just been signed for less than 24 hours later. Roughly 85 miles away too. Great service. Thank you.
- @davedhjones - @SteveThePostman @RoyalMail Congratulations. Genuinely, our postal workers are treasures of our communities.
- @letterappsoc - It's like magic that I put that in the postbox down the road yesterday and there it is on your doormat this morning. (The magic being @RoyalMail of course!).
- @jonnyelsby - @RoyalMail today in Bishopbriggs I seen a Royal Mail post man help a really old man cross the road, he stopped traffic so the older man could get over safely. It was lovely to see, I just wish I got his name so we thank I’m properly.
- @Lifeguard50 - @Whiffenpuff @DPDgroup_news I dread any of my parcels coming via @DPDgroup_news @RoyalMail is the best.
- @Stella_grooves - I have just come from Royal Mail St. James in Northampton & received an absolutely amazing service from two gentlemen “Jules & Michael Z”.
- @Georgej39081261 - @RoyalMail big thanks to a really polite and nice guy in your Chester depot. I went to collect a ND 1pm letter that had not arrived, and although RM failed to deliver this by 1pm to my home, the depot guy was really helpful and provided me with it the same day. Big thanks.
- @Chaimpf - @RoyalMail A massive thank you to the postman who found my sisters smartphone and went the extra mile.