Watch RMtv

In this week’s RMtv programme, colleagues in Manchester, Salford and Essex tell us why improving technology is the right thing for Royal Mail and how new tools will improve efficiency and productivity across the business.

Much of the £1.8 billion we’re investing in the UK over the next five years will be spent on improving technology. From investing in automation, to improving our PDAs and embracing finger scanning to better tracking parcels through the pipeline – colleagues are constantly adapting to changes brought about by advances in technology.

Our five-year ‘turnaround and grow’ plan is underway – and we’re already busy embracing technology. We’re bringing in more digitally-enabled work tools, that will more accurately align resource to workload and help us plan a better flow through our pipeline.

PDA Outdoor Actuals is already proving a success, while Final Mile Optimisation rolled out last week and Traffic Transformation is on its way. We’ll find out how these tools will improve our operation – and, specifically, what they mean for you.

RMtv is available on Content on Demand.