Return to sender

Our MK4 parcel yorks must only be used in sites with our new parcel sort machines

Over the past 12 months we have rolled out our new Parcel Sort Machines (PSM) at 13 mail centres across the UK, with a further three to be installed over the next few months.

One of the key pieces of equipment crucial to the efficient running of these machines is the new MK4 parcel york. These newly designed yorks, which are designed to work seamlessly with the PSMs, play a vital role in moving sorted parcels through our pipeline.

Unfortunately, some of our MK4 parcel yorks have been sent to mail centres without PSM machines, regional distribution centres and delivery offices. It is crucial we get them back to PSM sites as quickly as possible to maintain our operation.

Although these containers can be used across our network we need to focus their use in automation.

Please check your operational and storage areas for MK4 parcel yorks for return to your nearest PSM site from the below list:

  • Birmingham
  • Bristol
  • Chelmsford
  • Gatwick
  • Greenford
  • Home Counties North
  • Jubilee
  • Leeds
  • Preston
  • Sheffield
  • South Midlands
  • Swindon
  • Warrington.

Please report any future MK4 parcel york arrivals to container.reporting@royalmail.com.

9 Aug 2019