Come rain or shine

Despite having to slosh through the wettest August on record, you continue to do us proud

Our latest customer tweets show that despite all the recent wet stuff, our people continue to show our competitors how it’s done.

Thank you to the ‘soaking wet’ postwoman in Peckham for doing her best to keep a customer’s mail dry, and the similarly soggy postman in Muker who took time out of his round ‘in the pouring rain’ to help a struggling customer with a stuck wheel nut. As one happy customer said: ‘Well done RM!’

Below is a small selection of grateful tweets sent in over the last few days:

  • @stusayshello - Our soaking-wet @RoyalMail Postie just rang the doorbell so she could apologise that one of our letters was damp. #Hero Total star. Thank you, Royal Mail Peckham
  • @hattondoc - It's all too easy to use this platform to dole out complaints but a @RoyalMail employee called Billy working in LS17 went over and above in tracking down a missing parcel for us. He used his own time to find it and bring it to us. Top service, top bloke! #humanservice
  • @FalteringFalcon - @libdemlife So you posted yesterday evening and Royal Mail delivered it this morning. That's good service @RoyalMail
  • @honksdog - A big shout out to @RoyalMail for delivering my post today. Legends x
  • @SebastianTA - @USPS please ask @RoyalMail how it is done, thank you.
  • @John41539411 - @ciarale01 @RoyalMail Well done I worked for Royal Mail for 15 years. Took early retirement so I could be a full-time carer. Miss the job good fun.
  • @robertlawrence - Shout out to the @RoyalMail postie in Muker N Yorks who took time out of his round in the pouring rain to help us with a stuck wheel nut and thanks to Eden Valley Tyres who fixed our tyre!
  • @JoanneLambVO - @RoyalMail are upping their game. I am updated about deliveries via email and I got carded but have been able to arrange a redelivery very very easily! Love it. Well done RM!
  • @S4R4HTAIT - Thanks to Ian/Iain @RoyalMailHelp @RoyalMail who not only listened to me and helped even though it was my blonde moment - but called back with an update on an international parcel! Went over and above! Thanks so much.
27 Aug 2019