Setting standards
Managing our supplier relationships the right way

We published our Corporate Responsibility report for 2018-19 last week. The report covers how we manage our relationships with suppliers.
We are committed to embedding high standards of social, ethical and environmental conduct across our supply chain. Working collaboratively with our suppliers helps to create economic value for our communities and deliver better experiences for our customers.
Key achievements 2018-19
- 38 per cent of new supplier contracts were awarded to small and medium-sized enterprises (SMEs).
- We agreed data protection contract amendments with over 130 suppliers following a risk assessment to identify suppliers that process personal information on behalf of Royal Mail and its customers.
- We now have 31 of our higher risk suppliers active on SEDEX, an online platform that tracks our suppliers’ environment, social and governance performance, and conducts third-party audits to ensure accurate reporting.
Did you know?
- Royal Mail worked with around 4,000 suppliers during 2018-19, with around 91% of our suppliers based in the UK.
- We spent around £2.3 billion with our suppliers during the year.
- All Royal Mail suppliers are required to comply with our Responsible Procurement Code of Conduct which is based on promoting responsible practices across human rights, labour, environment and anti-corruption.
Find out more about our Corporate Responsibility report here.