Global collaboration

Royal Mail launches new service to China

Royal Mail has launched a Tracked and Signed service to China, in collaboration with China Post.

With Tracked and Signed, customers can now track their package, from arrival in a UK mail centre to arrival in China, via Royal Mail. A signature is requested on receipt of delivery offering customers peace of mind that their package has been delivered safely.

A spokesperson for Royal Mail said: ’China is already the world’s largest online market with e-commerce experiencing exceptional year-on-year growth. By 2020, it is expected to be bigger than the markets of the US, Japan, Germany, the UK and France combined*.

’With soaring confidence among Chinese online shoppers, a potential market of over 1.3 billion people and a real appreciation of high-quality British products, UK retailers should be looking to take full advantage of this opportunity. Our new Tracked and Signed service provides customers with peace of mind when sending to China.’

Richard Burn, HM trade commissioner to China, said: ’Demand for UK goods and services in China is growing and our businesses stand ready to flourish through their innovation, ambition and hard work.’

More about the service:

• Deliveries will aim to reach recipients within five to seven days and have a maximum weight limit of 2kg.

• As China Post is the official postal service in China, it delivers to every corner of the country, opening the market to UK SMEs and helping them take advantage of their exporting potential.

• The service comes with compensation of £100 and the option to increase this to £300.

• The Tracked and Signed service to China can be ordered through all Royal Mail systems, including Click & Drop.

*By 2020, China’s e-commerce market is anticipated to be larger than those of the US, Japan, Germany, the UK and France combined (The World Bank 2016).

9 Jul 2019