‘I love our postman!’
A big shout out to Warren Fenwick at Parcelforce Worldwide for his epic Action for Children challenge and to colleagues in Caerphilly for making a local nan’s day.
To the quiet postman, who knows what’s best for baby, and the ‘prime example of great customer service’ in Kilmarnock, you both made a great impression. As the customers say, you’re ‘the best’ and an ‘asset to Royal Mail.’
St Oswald’s Hospice in Newcastle upon Tyne say they couldn’t live without Royal Mail…and who are we to disagree? A huge thanks to all the colleagues from Tyneside Mail Centre who so kindly donated a fantastic £600 to ensure specialist hospice care reaches the adults, young people, babies and children with life-limiting conditions in the North East.
Below is a small selection of grateful customer tweets from the last few days:
- @Reeev0 - @DPD_UK I feel the same. Always an excuse and hard to ever get action and remedy. @RoyalMail always delivers...
- @xDiexZeitx - Yo, @RoyalMailHelp, can you pass on some feedback to the fella in the Kilmarnock Post Depot who was on the desk? He was great to deal with and a prime example of great customer service. An asset to @RoyalMail :D
- @stoswaldsuk - We couldn't live without @RoyalMail and we certainly can't thank the team over at the Team Valley Trading Estate enough for donating an incredible £600 to the Hospice! Our Senior Fundraiser Karen loved meeting you and seeing the vast size of the warehouse! Thank you again!
- @_hannah_warren_ - @RoyalMail I love our postman! He has found a way to ring the doorbell quietly as he knows I have a new baby. He’s the best
- @Bowen1986 - My Nan's friend sent a card to her and clearly wasn't sure of the residential home address. Shout out to @RoyalMail #caerphilly for sorting it out and making my Nan's day. #royalmail
- @Adrian_Hutton - @RoyalMail, who have just delivered a letter as a result of my recent letter to the Editor of the @Spectator, which published nothing but my name, home town and county. Thank you, #RoyalMail
- @yodapr56ya - @WendyPMitchell Brilliant, I once sent a post card describing the location, white bench, road name and vehicle outside. It arrived @RoyalMail good to know they have a sense of humour
- @RupsTopp - @RoyalMail @I_W_M Thank you Royal Mail for these stamps especially when my grandad is in one of them and he’s still alive and well. Here are some picks and he is number 5 in one of the photo
- @AnneAmlot - Thank you @RoyalMail for locating our lost photos and thoughtfully finding a way of getting them to us. #berkhamsted #kindness #aboveandbeyond
- @PfwThe - @RoyalMail @TheOfficeBBC fave actor, please can you give a shout out to Warren Fenwick @PfwThe @parcelforce on his epic 3,400+ mile journey in aid of Action for Children @actnforchildren?
- @TheRawGeek - Just had a delivery. @RoyalMail are hiring girls who could go on Love Island if they wanted now apparently! Lovely surprise (no offence to the usual blokes that deliver stuff they're cool too)
- @parcedteabar - @Crom45413292 @RoyalMail Thank you for sorting so quickly!
