‘A huge thank you’

To the ‘awesome’ postman in Crawley to Bernie in Nottingham for ‘making the world a better place,’ your exemplary service hasn’t gone unnoticed.

Thank you too to Mike in Bradford, you’re a real credit to the business, Jennie in Hoylake for being such a ‘pleasant and delightful lady’ and to the postman on the counter at Northampton St James Mill Delivery Office, your patience and good manners made a real impression on queuing customers.

Below is a small selection of compliments sent in praise of our colleagues in recent days.

Mike Sutcliffe (pictured) Bradford South Delivery Office

‘Mike is such an incredible and friendly postman. He will go the extra mile wherever he can! He is always smiley and chirpy and a real pleasure to have as our local postie. Managers don’t often get to see this side of their staff and hence our wonderful and positive feedback on this employee of yours. A real credit to Royal Mail!’

Bernie – Nottingham City Delivery Office

‘Bernie the postman is a credit to Royal Mail. He is consistently polite and friendly and he just generally makes the world a bit brighter when he's around! He really deserves some recognition for being such a nice face of the postal service.’

Jennie Burke – Hoylake Delivery Office

‘A very pleasant and delightful postlady.’

Unknown – Crawley Delivery Office

‘I just wanted to say that our postman is awesome. He has always been super polite and very thoughtful with our mail. He is never down, always upbeat and bright, no matter the weather. He is an asset to the service and shows off all the correct values one would expect from Royal Mail.’

Colin Stringer – Romford Mail Centre

‘We would like to say a huge thank you for sending back my husband's wallet. We thought someone in London had stolen it, but someone must have put it in a postbox and it was very kindly sent back by Colin Stringer of Romford Mail Centre. Much appreciated!

Unknown – Northampton St James Mill Delivery Office

‘The staff on the desk yesterday at 2pm or thereabouts need praising. There was an elderly lady who was being extremely difficult and abusive as she’d received a letter with no stamp and had to pay (£2). Those of us queuing offered to pay it but she preferred to carry on ranting and raving at the Royal Mail employee. I thought he dealt calmly and politely with the situation. She was dreadfully behaved.’